Archive for the ‘Farmers auto insurance’ Category

Bristol West Car Insurance Now Related to 21st Century

Tuesday, July 27th, 2010

Farmers Insurance will soon be the third largest auto insurance company in the United States, according to Bristol West’s website.  Bristol West car insurance belongs to the Farmers’ family and they are getting some new members.  Farmers recently acquired AIG’s Personal Auto insurance business.  This includes 21st Century auto insurance, among others.  Although all of the companies are related, they run separately and offer their own unique customer benefits in their marketplaces.  Bristol West and Farmers’ Foremost Group will begin to merge and run concurrently.

Bristol West operates in 40 of the United States currently.  They assure their customers that their merger with Farmers auto insurance and the acquisition of AIG and 21st Century will not affect Bristol West customers.  Policies will remain unchanged and their great service and excellent products will move forward with the company.  Bristol West has combined their operations with the Foremost Group of Companies, so while policies and services will remain unchanged, some insurance documents may look a little different with the Foremost name attached.

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Check Farmers Auto Insurance Before Going Without

Wednesday, July 21st, 2010

Unfortunately for the rest of us, many people in need of extra cash during these tough economic times are getting rid of their car insurance.  According to “More local drivers foregoing car insurance to make ends meet” from Washington news station KREM, Marissa Bagg describes this effect from the nationwide recession.  Each state in the U.S. requires drivers to carry insurance on their vehicles, but you are not required to show proof when obtaining or renewing a driver’s license.  So when forced with a choice to insure their vehicle or buy food for their family, Americans are choosing the latter. It’s always better to look for cheap car insurance to keep yourself safe though.

Companies like Farmers auto insurance may work with you to help you keep your car insured and avoid costly expenses related to not having insurance.  Local Washington insurance companies are dealing with the problem in different ways.  One company said it has lost 1/4 of its business due to the economy and customers saying they cannot afford to keep car insurance.  State Farm Car Insurance is working with consumers and allowing them to suspend their policies in order to save the money needed to pay their premiums and not be considered uninsured.  They have seen customers lessening coverage and cutting down on other things though.  Before you cancel your car insurance policy, see if you company will work with you to avoid the huge expenses that will come if any accidents occur.

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State Farm Car Insurance Ranks Well in Overall Satisfaction

Tuesday, April 27th, 2010

J.D. Power & Associates’ 2009 National Auto Insurance Study rated numerous car insurance companies in terms of five categories.  The accompanying press release, “Lower Premiums at the Onset of the Current Recession Drive Significant Increase in Overall Satisfaction With Auto Insurance Companies, But a Hardening Market Could Eradicate 10 Years of Progress,” explains the results in detail.  Amica Mutual had the highest ratings for the tenth year in a row, with the highest marks in all five categories.  The factors measured were overall satisfaction, contacting the insurer, policy offerings, billing and payment, and pricing.  The overall rankings for the car insurance industry were at a five-year high in 2009, partly based on lower premiums because of the economic recession.

State Farm car insurance ranked “better than most” in overall satisfaction, “among the best” in contacting the insurer, and “better than most” in two of the remaining three categories.  USAA and New Jersey Manufacturers Insurance Co. were the other two standouts ranking “among the best” in all categories, but they are both only offered to a limited group of people.  Farmers auto insurance and most other insurers ranked “about average.”  Over forty percent of customers said that their premiums decreased without having to shop around and switch to another insurer.  Unfortunately, history shows that about a year after recessions, customer satisfaction declines as rates begin rising.  If the car insurance companies talk with their customers before potential rate increases and try to work with them, it might work to dissuade negative opinions as prices inevitably rise again.

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Farmers Auto Insurance Gets a New VP & Chief Underwriting Officer

Thursday, February 4th, 2010

According to dBusinessNews, Farmers auto insurance has a new VP.  In “Susan Bithell Named Farmers Insurance and Chief Underwriting Officer,” Bithell’s new position and qualifications are summarized.  Farmers Insurance is based in Los Angeles but operates in forty-one states.  They are the third-largest seller of private car insurance and homeowners insurance.  Bithell’s new position “will oversee the continued alignment of the company’s underwriting strategy, processes and methodology across a number of business units.”

In 1983 Susan Bithell started working for Farmers Insurance as an auto underwriter.  The next year she started moved to their regional marketing department and worked in several different positions.  After a promotion in 1991, Bithell took over the home office position of Zone Life Marketing Manager.  Throughout the 1990’s Bithell moved up farther in the company then began the new position of Director of Customer Advocacy in 2000.  After a decade out in the field operations in Nevada and Washington, Bithell returns to Farmers Insurance with great analytical skills and years of field experience that will be important in her new position.

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